Refund policy

Refund Policy

Please note that due to the nature of our products, we do not offer refunds on fresh flowers.

If your order arrives in unsatisfactory condition, you must notify Aumédan Flowers within 12 hours of delivery. Kindly provide clear photographic evidence to support your claim. If the issue is deemed valid, we will gladly offer a replacement of the same product.

Please be advised that no refunds or replacements will be issued in the following circumstances:

• Incorrect or incomplete information provided by the customer
• Refusal by the recipient to accept the delivery
• Duplicate orders placed without technical error during checkout

We take great care to ensure every order meets our high standards, and we appreciate your understanding.

For any questions regarding our terms and conditions of sale, please contact us on WhatsApp  +971 52 182 0086